Kings Dominion Amusement Park Update

Kings Dominion will open to the general public on Saturday, May 22. Soak City water park will open on Saturday, May 29. Daily tickets and 2021 Season Passes are now on sale, and guests can visit the 2021 schedule and calendar for Kings Dominion to plan their visit.

As a reminder, all 2020 Season Passes and add-on products have been extended through 2021.

New This Season

Guests can take a trip to the Caribbean at the redesigned area of the Soak City water park: Coconut Shores. The new area will feature two family-friendly attractions and a new dining experience:

• Families can explore their way to the top of Lighthouse Landing, a 45-foot-tall, multi-level aqua play structure with more than 200 interactive elements and eight slides
• Little ones can splash and play in Sand Dune Lagoon, a mini-wave pool with playful one-foot waves and interactive splash elements
• Guests can refuel for more fun at Beach Street, an all-new food-truck courtyard dining experience in Soak City.

Also, throughout the park, guests can delight in new food and beverage options that include Grain & Grill, a signature dining location featuring fresh locally sourced dishes with hundreds of combinations.

You’ve never seen Kings Dominion like this!

Kings Dominion continues to monitor the ever-changing conditions surrounding the pandemic and will continue to actively work with health experts and government officials to maintain the highest safety standards for guests and associates. Guests are encouraged to visit www.kingsdominion.com for the latest updates on requirements, policies, and safety protocols for the 2021 season, as these details and guidelines may be revised.

Employment opportunities are available. More details can be found at www.kingsdominion.com/jobs.

We are excited to announce Kings Dominion’s Opening Day - May 22 - and we look forward to welcoming you back to a fun and safe environment. We continue to monitor state guidelines and work with industry and government officials to ensure our reopening plan meets all required health and safety regulations. 

To ensure you and your family enjoy the park safely, several operational changes will be in effect upon reopening. To learn about enhanced health and safety measures please visit the What To Expect When We Reopen section of our website which provides essential information for pre-arrival planning, what you'll see when you arrive, and how to make the most of your visit while in the park. 

As a reminder, all 2020 Pre-K, Regular, Gold and Platinum Season Passes (as well as purchased 2020 Season Pass Add-On Products) have been extended through the 2021 Season, according to pass type. Unused 2020 park admission tickets are also valid through September 6, 2021. 

Stay tuned for additional park news and frequent updates in the months to come!

Kings Dominion Reopens in 2020 with New "Taste of the Season" Outdoor Holiday Food Event

Kings Dominion is reopening in December with a new limited-time, limited-capacity event, Kings Dominion’s Taste of the Season: An Outdoor Holiday Experience. The holiday celebration will feature 25 sweet and savory tastings, festive themed areas, live shows, and 16 popular rides throughout the park. The event will be open on select dates between December 5 and December 27.

The park has developed stringent health, safety and hygiene protocols, which align with CDC guidance and incorporate information from company and industry health and safety experts, along with state and local government officials to protect guests and associates.

"This has been a challenging year for everyone, which is why we are ready and excited to welcome guests back to the park for some holiday cheer," said Tony Johnson, vice president and general manager at Kings Dominion. "Kings Dominion has a comprehensive safety plan in place that has proven to be effective in all of our sister parks that were allowed to safely operate earlier this year. We can't wait for families to return to the park and make treasured holiday memories safely."

A video and detailed information are available at KingsDominion.com that outline the new protocols to ensure a safe and sanitary environment:

• To manage park capacity, every guest will need a reservation. Season passholders may reserve dates through our new online system. A reservation will also be tied to every single-day ticket. Tickets must be purchased online in advance.
• A requirement to complete a simple online pre-visit health screening declaration 24 hours prior to visiting the park;
• A touchless temperature screening prior to entering the facility for both guests and associates;
• Requirements for all guests, associates and vendors to wear face coverings that cover the nose and mouth. Face coverings may not have exhalation valves or vents.
• Social distancing markers throughout the park, including ride queue lines;
• Limited guest/associate contact;
• Enhanced cleaning procedures, including additional deep cleaning and sanitization of restrooms, dining facilities and other busy areas;
• Additional hand sanitation stations; and
• Capacity management throughout the park.

Complete information and FAQs are available at kingsdominion.com.

Reservations will be required for all guests to manage capacity and maintain social distance standards. Season Passholder reservations open November 16, and single-day tickets (which will automatically be tied to a reservation) will be available beginning November 18.

All guests are asked to download Kings Dominion’s free mobile app to manage their season passes and tickets, make park reservations, complete the health declaration and get the latest information during park visits.

A Message from Tony Johnson, Vice President & General Manager of Kings Dominion

Today, Kings Dominion announced that it would remain closed for the rest of 2020 due to challenges related to the coronavirus (COVID-19) pandemic. The safety of our guests and associates is always our top priority, and we have done our due diligence in developing a comprehensive safety plan in accordance with industry and public health standards. However, the state’s Phase 3 reopening restriction of limiting the park to only 1,000 guests has brought us to the difficult decision to keep the park closed for the rest of the year.

Earlier this season, we extended 2020 Season Passes and add-on products to be valid through 2021. To further show our commitment and appreciation, all 2020 Season Passholders will now also receive a Pass Perks™ Loyalty Reward valid for purchases within the park next season. Day tickets sold for the 2020 season will be valid through September 6, 2021. Finally, any Pre-K Passes that were registered or activated in 2020 will be valid through 2021. Affected guests will receive an email with relevant details. Season Passes for 2021 will be available for purchase beginning September 8, 2020.

As we look forward to brighter days, our team will continue to work with public health authorities to ensure that our guests and associates can return to fun in a safe environment next season. We are planning a great 2021 with rides, attractions and entertainment for the whole family, including:

• The opening of a reimagined area in Soak City, Coconut Shores, featuring an all-new multi-level aqua play structure, a mini wave pool for kids, and a new dining experience;
• The return of our popular seasonal events including the nighttime international festival Grand Carnivale; and
• New exciting dining options designed by the park’s executive chef and culinary team.

We thank our guests and associates for their continued loyalty and support during this challenging time and we look forward to seeing you at the park in 2021.

A Message from Tony Johnson, Vice President & General Manager of Kings Dominion

As the coronavirus (COVID-19) matter remains a part of our daily lives, the team at Kings Dominion continues to work with health and safety experts as we plan for increased safety measures and operational changes throughout our park. We are in constant communication with our state and federal governments and are looking forward to welcoming you back just as soon as it is safe to do so. Although our reopen date is still uncertain, here are a few things we can share:

• We continue to update and enhance our park with a reimagined area in Soak City, Coconut Shores, which will feature an all-new multi-level aqua play structure, a mini wave pool for kids, and a new dining experience
• Our Run & Ride event will now take place virtually 
• This year’s Memorial Weekend Salute is unfortunately cancelled but will return in 2021
• Grand Carnivale, our immersive evening parade and international street festival, will be postponed to 2021 

As previously announced, we have extended the validity of all 2020 Season Passes and Season Pass Add-On Products through the 2021 season, plus we have paused Easy Pay billing while the park is closed*. Likewise, we will continue to work with guests who may have prepaid single-day tickets valid for days during our temporary park closure. Ticket inquiries may be directed to https://www.kingsdominion.com/help/contact-us.

The safety of our guests and associates has always been and will always be our top priority. We want to assure you that when we do open, Kings Dominion will continue to be a safe and fun environment for all. Our team is 100% committed to this promise. And we are working alongside industry experts and government officials toward this shared goal. We will keep you updated as we move forward; in the meantime, we thank you for your loyalty and continued support.

^{*2020 Season Passes and purchased 2020 Season Pass add-on products (if applicable) will be valid through the 2021 Season according to pass type. 2020 Pre-K Passes will be valid during 2020 only. For 2020 Season Passholders participating in our Easy Pay Program, monthly billing has been suspended, and will remain suspended while the park is closed.  When the park reopens, billing will resume.  Passholders will need to be current on payments to receive both 2020 and 2021 Season Pass admission and associated benefits.}

A Message from Tony Johnson, Vice President & General Manager of Kings Dominion

As we face these unprecedented circumstances, I want to thank you for your support of Kings Dominion. We continue to monitor and follow local and national health directives while preparing to open our park as soon as it is safe to do so.  

In the meantime, I want to share information on how we will manage 2020 Season Passholder benefits:

• 2020 Season Passes and purchased 2020 Season Pass Add-On Products (if applicable) will be valid for the remainder of 2020 when our park is able to reopen.  
• Additionally, we will extend the validity dates for current 2020 Season Passes* (as well as purchased 2020 Season Pass Add-On Products) through the 2021 Season according to pass type.
• For 2020 Season Passholders participating in our Easy Pay Program, monthly billing has been suspended as of April 8, 2020, and will remain suspended while the park is closed.  When the park reopens, billing will resume.  Passholders will need to be current on payments to receive both 2020 and 2021 Season Pass admission and associated benefits.

Likewise, we will continue to work with Guests who have prepaid single-day tickets during the time period of our temporary park closure. Ticket inquiries may be directed to www.kingsdominion.com/help/contact-us.

We want nothing more than to reopen our park and welcome you back, but our priority for now is to keep everyone safe. This is a challenging time for us all, and we thank you again for your understanding and loyalty to Kings Dominion.

^{*2020 Pre-K Pass will be valid during 2020 only.}

At Cedar Fair, the safety and well-being of our Guests and Associates are always our top priorities.   

As we continue to follow regional and national health directives related to COVID-19, we want to provide the latest update regarding our park schedule. Currently, Kings Dominion and Kings Dominion KOA Campground are temporarily closed. It is our hope to reopen both properties mid-May or as soon thereafter as possible. We believe this decision is in the best interest of our associates, our guests, and our communities.

We will continue to work with our Guests who have prepaid single-day tickets or who have booked campsites or cabins during the time period of our park closure. Ticket inquiries or re-bookings may be requested at www.kingsdominion.com/help/contact-us.

For 2020 Season Passholders, we will be adding days to the park’s operating calendar to accommodate for the days the park is temporarily closed (against the original 2020 operating calendar). Additionally, 2020 Season Passholders will enjoy added-value benefits to be announced at the time of park opening.

We appreciate the support and cooperation of our Guests and Associates during this ever-evolving situation. Your loyalty to our park is invaluable. We look forward to seeing you soon.

Sincerely,

Richard Zimmerman
Chief Executive Officer 
Cedar Fair Entertainment Company

Kings Dominion will postpone its park opening this season until Saturday, April 4.  We continue to follow guidance from local and state officials, as well as the Centers for Disease Control (CDC).  While there have been no confirmed cases of COVID-19 at our properties, we believe this is the right decision for our guests, associates, and community.

The Kings Dominion KOA Campground will remain open. We will work with our guests who have prepaid single-day tickets or booked rooms during the time period of our park closure. Refunds or re-bookings may be requested at info@kingsdominion.com.

Our guests and associates are considered family.  We have their well-being at the forefront of our decision-making.  We are committed to responding to questions and requests over the days and weeks ahead and appreciate everyone’s continued support and patience as we manage through this ongoing situation.

Sincerely,

Richard Zimmerman
Chief Executive Officer 
Cedar Fair Entertainment Company

Cedar Fair's highest priority is always the safety of our guests and associates. We know you continue to hear and see news reports about the coronavirus, or COVID-19, and some of its effects around the world. The Cedar Fair team is closely monitoring this evolving situation and are in regular contact with health agencies for information and guidance.

All Cedar Fair properties intend to welcome guests in accordance with our published schedules, and we continue to implement preventive measures as recommended by the Centers for Disease Control and Prevention (CDC) as well as our own health and hygiene protocols. All our parks and resorts have high standards of cleanliness, which assists with illness prevention. We employ rigorous sanitation standards and robust cleaning procedures, including:

• Extensive and ongoing training for associates on maintaining a safe and hygienic workplace and environment for our guests;
• Specified intervals for frequent sanitization of targeted areas throughout the day;
• Numerous and accessible handwashing facilities and hand sanitizer locations;
• Quick response to spills, trash and other situations;
• Daily and frequent sanitation procedures for restrooms, kitchens, dining surfaces, benches and trash cans;
• Daily and frequent cleaning and "wash down" of outdoor locations, including walkways and queue lines

The leadership team is communicating with our associates about illness prevention; this includes guidance issued by the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs. The CDC provides more detailed coronavirus information on its website at www.cdc.gov.

As always, we maintain close relationships with local, state, national and international public health authorities. We take their guidance when additional preventive measures are deemed necessary.

Thank you for your continued support and trust in Cedar Fair's family of parks and resorts.

Sincerely,

Richard Zimmerman
Chief Executive Officer 
Cedar Fair Entertainment Company

We previously announced that all 2020 Season Passes will be valid through 2021. Additionally, to show our appreciation to our valued Season Passholders for their loyalty, all 2020 Season Passholders will now also receive a Pass Perks™ Loyalty Reward valid for in-park purchases during the 2021 season.

All day tickets purchased for 2020 will be valid for any regular operating day in 2021 through Labor Day, September 6, 2021.

Cedar Fair's highest priority is always the safety of our guests and associates. We continue to implement preventive measures as recommended by the Centers for Disease Control and Prevention (CDC) as well as our own health and hygiene protocols. All our parks and resorts have high standards of cleanliness, which assists with illness prevention. We employ rigorous sanitation standards and robust cleaning procedures, including:

• Extensive and ongoing training for associates on maintaining a safe and hygienic workplace and environment for our guests;
• Specified intervals for frequent sanitization of targeted areas throughout the day;
• Numerous and accessible handwashing facilities and hand sanitizer locations;
• Quick response to spills, trash and other situations;
• Daily and frequent sanitation procedures for restrooms, kitchens, dining surfaces, benches and trash cans;
• Daily and frequent cleaning and "wash down" of outdoor locations, including walkways and queue lines

The leadership team is communicating with our associates about illness prevention; this includes guidance issued by the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs. The CDC provides more detailed coronavirus information on its website at www.cdc.gov.

As always, we maintain close relationships with local, state, national and international public health authorities. We take their guidance when additional preventive measures are deemed necessary.

All single day tickets for 2020 will be valid for any operating day in 2021 through Labor Day, September 6, 2021. 

All single day tickets for 2020 will be valid for any operating day in 2021 through Labor Day, September 6, 2021. This includes complimentary/donated tickets.

All single day tickets for 2020 purchased through resellers will be valid for any operating day in 2021 through Labor Day, September 6, 2021.

All single day tickets including those sold as group tickets will be extended through Sept. 6, 2021.

If you are part of a planned group visit to the park or have Group Sales tickets, contact your group organizer/leader for details. Group organizers/leaders should contact their park sales representatives directly.

A Pass Perks™ Loyalty Reward is a credit that is stored on your Season Pass card and can be used for in-park purchases during the 2021 season. A $50 loyalty reward will be automatically added to all Kings Dominion 2020 Gold and Platinum Season Passes, and a $35 loyalty reward will be automatically added to all Kings Dominion 2020 Silver Season Passes to be used in 2021.

We value our Platinum Passholders, and we will provide a Pass Perks™ Loyalty Reward for Platinum Passholders whose home park did not open in 2020. The value of the Pass Perks™ Loyalty Reward will be $50. We invite our Platinum Pass holders to use their 2020 Platinum Season Pass at any of our open parks. However, the Pass Perks™ Loyalty Reward can be used only at the passholder's home park.

Pass Perks™ Loyalty Rewards can be used for in-park purchases, except all-season dining and beverage plans, alcoholic beverages, and games. Rewards can be used at any park-owned location that accepts credit cards. At the time of payment, a guest should present their Season Pass and inform the cashier at the participating location that they wish to pay using their Loyalty Reward.

The Pass Perks™ Loyalty Reward will automatically be added to any 2020 Season Pass that was purchased by August 4, 2020, and that is in good standing on the park's opening day in 2021. Passholders do not need to take any action to receive the reward.

The Pass Perks™ Loyalty Reward will be automatically added to the Season Pass as long as the Season Pass is paid in full or the Passholder’s EZPay account is in good standing at the time the park opens in 2021.

All 2020 Pre-K Passes that have been registered or activated in 2020 will be automatically extended through the 2021 season.

As a good will gesture we are extending all Pre-K Passes through the 2021 season, however as free Passes they do not qualify for the Pass Perks™ reward.

2020 Season Passes and 2020 Season Pass Add-Ons (if applicable) Valid Through the 2021 Season

• 2020 Silver, Gold and Platinum Season Passes and purchased 2020 Season Pass Add-On Products (if applicable) will be valid for the 2021 season according to your pass type.

 Easy Pay Payments Paused

• For 2020 Season Passholders participating in our Easy Pay Program, monthly billing has been suspended as of April 8, 2020. Billing will resume at a future date. Once billing resumes, passholders will need to be current on attempted payments to receive 2021 Season Pass admission and associated benefits.

^{*Season Passes purchased between 8/15/19 and 8/4/20.}

• Your payments must be in good standing for the Season Pass to be extended through 2021.

• No other action is required from you.

Yes – all 2020 Season Passholders who are in good standing will have their Season Pass and Season Pass Add-ons (if applicable) extended into 2021, regardless of when the purchase was made.  

• The benefits and entitlements will be the same in 2021 as they are in 2020. For example, if you have a 2020 Silver Pass, you will have a Silver Pass in 2021, and if you have a 2020 Gold Pass, you will have a Gold Pass in 2021. 
• 2020 Platinum Passes will be valid at all Cedar Fair parks through the 2021 Season.

• All payments must be current by the time the park opens in 2021 in order for your pass to be extended through 2021.
• If any attempted payment fails, all Season Passes and Season Pass Add-Ons on that order will be deactivated until the payment is made in the online Payment Portal.

All 2020 Season Passes and purchased Season Pass Add-ons will be valid for the entire 2021 season.

When the park is open, Season Passes can be upgraded at the park for the 2021 season; Season Passes cannot be upgraded online. If you have a 2020 Season Pass, you can currently purchase 2021 Season Pass Add-ons such as All Season Dining and Drinks online that will be valid for the remainder of 2020 and in 2021.

If you registered for a 2020 Pre-K Pass, it will be valid for the 2021 season. 2021 Pre-K Passes will be available for online registration at a later date with the same requirements as for 2020.

If you purchased Season Pass Add-ons for your 2020 Pre-K Pass, the purchased Add-Ons will be extended through the 2021 season.

Yes – you will pay the initial payment plus applicable taxes and fees at checkout and your future monthly payments will be suspended until a future date. 2021 Season Passes purchased starting on 9/8/20 will not have future payments paused.

The Season Pass Auto-Renewal program will not be in effect for the 2021 Season. Your 2020 Season Pass will not auto-renew to a 2021 Season Pass this September because your 2020 Season Pass and Add-Ons will be extended through the 2021 Season. No action is required of you at this time.

Once billing resumes, you will be billed the normal monthly amount for however many months remain to finish paying your full balance due. 

Payments will continue to occur on the same date of the month as in previous months. You can log into the Payment Portal online with your order number and the email address you used during the initial purchase to confirm the upcoming payment dates and amounts.

As long as you remain current on attempted payments, your Season Pass and associated Season Pass Add-Ons will remain active.

If you’d prefer to make a catch-up payment in advance of billing resuming, you can log into the Payment Portal and select “Make a Payment” in the portal to pay the remaining balance.

We will notify you prior to resuming your payment plan via your email on file. In some cases, we may have more than one email address for you. To ensure you receive all notifications and payment confirmations, you may wish to confirm your email address on both your Payment Portal account and your park website login, if you have an existing park website account. If you don’t have a website login, you can create an account here. 

Once payments resume, they will continue to occur on the same date of the month as in previous months. You can log into the Payment Portal online with your order number and the email address you used during the initial purchase to confirm the upcoming payment dates and amounts.

You can log into the Payment Portal online with your order number and the email address you used during the initial purchase. Select “Make a Payment” in the portal to pay the full balance at any time before billing resumes. Please note that making any payments or changing your credit card number in the Payment Portal will automatically trigger the full balance to be charged. 

Once we restart payments, they will be billed on a monthly basis on the same day of the month as you were previously being charged until the balance is paid off. But you can always pay off the full balance ahead of time in the Payment Portal.