Guests With Disabilities

Guests With Disabilities


Download Guest Assistance Guide.



“How to Enjoy the Amusement Park” from the Autism Society. Click Here
 


Information For Guests With Disabilities

At Kings Dominion we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. The Ride Boarding Pass Program allows guests to access rides at specified times via the exit ramp in order to avoid crowds and waiting in the regular queue lines.

You may be asking yourself whether Kings Dominion is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. Kings Dominion has taken steps to be well-prepared to welcome and provide accommodations for all types of disabilities, including autism and related disorders.

Guests with disabilities should stop by Guest Services located at the Front Gate upon arrival at the park. A brochure (Guest Assistance Guide) detailing the many special accommodations and our Ride Admissions Policy is available from Guest Services.

A limited supply of wheelchairs and electronic scooters are available for rental at the Stroller Rental located inside the main gate. A valid photo ID or driver's license is necessary for rental.  All wheelchairs are rented on a first-come, first-served basis and cannot be reserved in advance.

Guests that require the use of a Alternate Access Entrance to enter a ride are advised to visit Guest Services or First Aid to obtain a Ride Admissions list and Guest Assistance Guide.  The Guest Assistance Guide explains the entry guidelines and procedures and provides specific information related to each attraction. 

Assisted listening devices are available at all Theaters and Show Facilities.  Ask any associate at these locations for assistance.

With advance notice, we can provide interpretive services for hearing impaired guests.  Please direct inquiries to our Park Information line at (804) 876-5561.

Service animals are welcome at King Dominion. A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. Service animals must be controlled with a “restraining device” at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. A relief area is located next to First Aid on International Street. Please stop by Guest Services for more information.

Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others.  Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from most rides and water slides at Kings Dominion.  We suggest you delay your visit until the cast is removed.  Braces with exposed metal parts are not permitted on the slides in WaterWorks.

Any type of cast (even if not full arm or leg) is not allowed on The Crypt, Dominator, Drop Tower, and Zoom Flume.   Any type of foot or leg cast is not allowed on Backlot Stunt Coaster, Flight of Fear and Shockwave.

Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride.  All riders must be able to maintain the proper riding position.  Additionally, prosthetic devices with exposed metal parts are not permitted on most WaterWorks attractions.  Guests should visit Guest Services or First Aid prior to riding to ensure a safe riding experience.

The manufacturers of Drop Tower (leg prosthesis only), Intimdator 305, Volcano: The Blast Coaster and WindSeeker require that guests with prosthetic devices provide Kings Dominion with documentation from the provider of their prosthetic device to guarantee that the device has been designed to remain securely in place while exceeding a maximum of 120 miles per hour with maximum G forces from -1.5 G's to 5G's with a sufficient safter factor for single point failure terms.

All prosthesis are not allowed on Flight of Fear. 

Leg prosthesis are not allowed on Dominator.