Frequently Asked Questions
Have some questions about all the fun you can have at Kings Dominion? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
The best deals on tickets are available online through our website. You will save big off the regular front gate price when you buy your tickets in advance online.
Kings Dominion does not offer a non-rider discount. Kings Dominion has a one-price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park with fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants, a waterpark that is included with park admission and much more.
We are pleased to offer discounted tickets to active and retired members of the military and veterans on all public operating days. The discount offer is available online and is valid for up to six (6) family members. The discount may vary throughout the season.
We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call us at 804.876.5000.
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website and retail outlets. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
Guests ages 3 and up are required to have a ticket to Kings Dominion.
No need to panic. You can have your tickets printed for you at Admission Services. You will need the credit card you used to purchase the e-ticket and your confirmation number. Depending on the size of your group, a service charge may be assessed to have your tickets printed at the park.
If you forget to bring your season pass, please proceed to the Admission Services window located at the Front Gate. A nominal processing fee will be assessed if you lose your season pass.
Guests can receive full credit on their admission towards the purchase of a season pass. Stop by any ticket window at the Front Gate for details during your visit. Upgrading your admission towards a season pass must be done during the day of your visit.
***Upgrade can only be applied to purchase a Season Pass in the same year that the ticket is valid. In other words, a 2023 Single Day Ticket is valid for an upgrade to a 2023 Season Pass***
Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a show, meal or shopping until such weather passes. Sorry, no rainchecks or refunds once you have entered the park.
For everyone's safety, guests are not permitted to bring coolers, outside food, or other drinks into Kings Dominion. Three shaded picnic areas are available in the guest parking lot. Grills and open fires are not allowed. Individuals who have special diets or need items due to a medical condition are asked to visit Guest Services located at the Front Gate for accommodation.
Hand stamps are available at designated exit turnstiles when leaving the park. To re-enter the parking lot, display your parking ticket on your dashboard. There are no re-entries after 7:00pm during Halloween Haunt.
No. Kings Dominion uses a cashless payment system for all park transactions, so there are no cash-dispensing ATM's on the property. There are cash-to-card kiosks available at several locations throughout the park that allow our guests to convert their cash into a pre-paid debit card.
Stop by Guest Services to pick up our Guest Assistance Guide, which outlines the rules and requirements for Guests with Disabilities.
Wheelchair rental is available at "Upgrade Your Day" near the Main Entrance. A limited supply of motorized wheelchairs are available for rent.
Only service animals are permitted in the park. Your pet may be left at the Kings Dominion Pet Care Center located outside the Front Gate during park operating hours. A $20 fee is required. For any questions about leaving your animal at the kennel for the day, please contact 804-876-5672.
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Dominion. Valid State-issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be consumed within designated areas.
Kings Dominion accepts Apple Pay, Google Pay, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.
For the comfort of all guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in the designated smoking area just outside the Main Gate. Please refer to the mobile app for the specific location. Smoking is not permitted inside Kings Dominion. Thank you for your cooperation.
Lockers are available for rent on a first-come, first-served basis near the Front Gate. Additional lockers are available for rent in Soak City. Lockers in Soak City are only available during Soak City operating hours.
To provide increased ride capacity and shorten wait times, hats, bags, purses, and all other loose articles may not be taken into the queue lines at Twisted Timbers, Project 305, and Flight of Fear. Unsecured articles must be left with a non-rider or placed in a locker located near each of these rides.
Your admission to Kings Dominion includes all rides, live shows and attractions, and the Soak City waterpark. Your admission ticket does not include paid attractions (SkyFlyer) or events that require separate admission.
Looking to cool off in some AC with the little ones? The Planet Snoopy Family Care Center has it all. The newly expanded 1,100 square foot facility is located next to the restroom in Planet Snoopy and also features a room for parents to feed their children and a microwave to warm up your child’s bottle.
All drones (Unmanned Aerial Systems) are prohibited at (in) Cedar Fair parks, including Kings Dominion, and any unauthorized drone(s) observed over Kings Dominion will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.
The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at all entrance gates. As part of the process:
- Guests arriving at the park will go through metal detection every public operating day.
- All bags, purses, backpacks, waist packs, etc. will be examined prior to entering.
- Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.
- Please see our separate FAQ on outside food and beverages.
We use a variety of methods in securing our parks including uniformed and plain clothes officers, and video surveillance monitoring.
Kings Dominion does not tolerate guests who fight and/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.
We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
- Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests
- Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties
- Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day
- Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported
- Quick response to spills, trash, and other situations
- Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans
- Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines
- Guest and associate first aid locations to assist with minor health issues.
We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.
Kings Dominions' Pass Perks Monthly Rewards Program is the next evolution of our popular loyalty program. A fresh selection of Pass Perks will appear each month on the Pass Perks page. You’ll see a brief description of the Perk and the number of times you need to visit the park to earn it. At the end of the month, your cumulative visit total earns you one or more Perks. Your visits reset on the first day of the month.
You earn Pass Perks according to the number of park visits you have accumulated by the end of each month. You get one visit per day. For example, if you visited FOUR times in one month, you receive the Perk that corresponds with FOUR visits. If you visited more than four times, you receive the Perk that corresponds with FOUR visits. We also plan on awarding surprise Perks throughout the season.
No. As soon as you purchase your Season Pass, you join Pass Perks. However, to stay up to date with your rewards, be sure to download the mobile app and add any Season Passes in your household. Otherwise, you may miss out on what you've earned.
Silver, Gold and Prestige Passholders. Pre-K are excluded from earning Pass Perks.
Look in the Pass Perks section of our all-new mobile app or your Pass Portal dashboard. We may email you about a Perk you’ve earned (depending on the type of Perk), but the mobile app and dashboard are the best ways to locate your Perks.
Rewards you redeem inside the park—like sweets, treats and tickets —are automatically loaded to your Season Pass. Check your mobile app or Season Pass Portal to view all the details about your offer. You’ll see how long the offer is active and the exact locations where you can redeem it. Redeem your rewards by scanning your Season Pass where applicable.
Your earned Perks will have varied validity from the day they load to your Season Pass. Be sure to check the Perk description for an exact redemption date.
Monthly rewards you redeem inside the park will be loaded to your Season Pass at midnight on the last day of the month, to redeem for a set time the next month. In some cases, there can be a 24-48 hour delay.
Prestige Season Passholders can earn and redeem up to two Monthly Perks per month, which includes one exclusive Enhanced Pass Perk and one general Monthly Perk. Other Season Passholders can earn and redeem one Monthly Perk per month.
Yes, with some exclusions depending on the offer. We will communicate this in the offer description. The disclaimer reads as “not combinable with other discounts or promotions.” Most Pass Perks do combine with other discounts for extra savings!
- Discounted or free food, including snack items like as popcorn, Dippin' Dots and cotton candy. Entrée food items include hot dogs, pizza, tacos and much more.
- Discounts on exclusive merchandise such as beach towels, swimsuits and Squishmallows
- Discounts on paid rides and games (NEW!)
- Discounted or free Bring-A-Friend admission tickets, single-use Fast Lane (where applicable), and seasonal Perks tied to events
- VIP Experiences: Exclusive packages that aren’t available to purchase but are custom-built by our experts in entertainment and offer a once-in-a-lifetime experience. Enter to win by simply visiting the park; winners are randomly drawn.
No. At this time, you can only earn and redeem perks at your home park. Scanning at a separately gated waterpark (if applicable) and the dry park on the same day will only count as one total visit.
At this time, you cannot exchange, gift, or transfer any Pass Perks Reward to another Passholder or non-Passholder. Your Perk is exclusive to you.