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Frequently Asked Questions

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Kings Dominion Frequently Asked Questions

Frequently Asked Questions

This is fun. Any questions?

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The Answer is Fun!

Have some questions about all the fun you can have at Kings Dominion? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.

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Where can I find the best deal on tickets?

The best deals on tickets are available online through our website. You will save big off the regular front gate price when you buy your tickets in advance online.

Do you offer a non-rider admission ticket?

Kings Dominion does not offer a non-rider discount. Kings Dominion has a one-price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park with fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants, a waterpark that is included with park admission and much more.

Do you offer a Military discount?

Active and retired military can purchase discounted single day general admission tickets. Up to 6 tickets can be purchased at the gate with a valid military ID. Kings Dominion also shows tribute to the Armed Forces during our Memorial Weekend Salute: Honoring Our Heroes and Star Spangled Celebration events.  On days of these events admission is FREE for active and retired military, with valid ID.

What is your refund policy on daily tickets and season passes?

Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website and retail outlets. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.

Do you offer a discount for senior citizens?

Kings Dominion offers a discount for seniors (age 62 and older) and juniors (less than 48 inches) on general admission tickets. Guests 2 years old and under do not require an admission ticket.

What age are children required to have an admission ticket?

Guests ages 3 and up are required to have a ticket to Kings Dominion.

What should I do if I have an issue printing my tickets online?

No need to panic. You can have your tickets printed for you at Ticket Services. You will need the credit card you used to purchase the e-ticket and your confirmation number. Depending on the size of your group, a service charge may be assessed to have your tickets printed at the park.

What happens if I lose or forget to bring my season pass?

If you forget to bring your season pass, please proceed to the Ticket Services window located at the Front Gate. A nominal processing fee will be assessed if you lose your season pass.

Can I upgrade my daily ticket to a Season Pass?

Guests can receive full credit on their admission towards the purchase of a season pass. Stop by any ticket window at the Front Gate for details during your visit. Upgrading your admission towards a season pass must be done during the day of your visit. 

***Upgrade can only be applied to purchase a Season Pass in the same year that the ticket is valid. In other words, a 2017 Single Day Ticket is valid for upgrade to a 2017 Season Pass***

What if it rains during my visit?

Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a show, meal or shopping until such weather passes. Sorry, no rainchecks or refunds once you have entered the park.

May I bring my own food and drinks to the park?

For everyone's safety, guests are not permitted to bring coolers, outside food, or other drinks into Kings Dominion. Three shaded picnic areas are available in the guest parking lot. Grills and open fires are not allowed. Individuals who have special diets or need items due to a medical condition are asked to visit Guest Services located at the Front Gate for accommodation.

How do I re-enter if I have to leave the park?

Hand stamps are available at designated exit turnstiles when leaving the park.  To re-enter the parking lot, display your parking ticket on your dashboard.  There are no re-entries after 7:00pm during Halloween Haunt.

What is a Dining Plan?

Kings Dominion offers two fantastic dining plan options for your visit to the park!

With the All Day Dining Plan, you'll never go hungry, but you'll save a bundle. Enjoy an entree and a side every time you choose to stop in at one of the participating restaurants inside the park. Best of all, there's only a 90-minute wait time between meals. Stay fueled for the fun with the All Day Dining Plan. 

If you choose the Single Meal Deal, you can enjoy a meal with your family at the time and place that YOU decide. With participating locations throughout the park offering great meal options, the possibilities are endless! Each meal comes with your choice of Coca-Cola fountain drink or 20 oz. Dasani bottled water.  

Look for the All Day DIning Plan and SIngle Meal Deal icons at all participating locations.  

*Single Meal Deal is available online only. Participating outlets and offerings subject to change without notice.  

Purchase your Dining Plan online.

View a full list of Dining locations.

Does Kings Dominion have ATMs?

There are several ATMs located throughout the park for your convenience, including near the main entrance.

What information do you have for Guests with Disabilities?

Stop by Guest Services to pick up our Guest Assistance Guide, which outlines the rules and requirements for Guests with Disabilities.

Are wheelchairs available for rent?

Wheelchair rental is available at the Stroller/Wheelchair Rental Center near the Main Entrance. A limited supply of motorized wheelchairs are available for rent.

Do you allow pets at Kings Dominion

Only service animals are permitted in the park. Your pet may be left at the Kings Dominion Pet Care Center located outside the Front Gate during park operating hours. A $5 fee is required. For any questions about leaving your animal at the kennel for the day, please contact 804-876-5260.

What is the policy on alcoholic beverages in the park?

Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Dominion. Valid State issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be consumed within designated areas.

What forms of payment does Kings Dominion accept?

Kings Dominion accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.

Is smoking permitted in the park?

For the comfort of our guests, smoking,including e-cigarettes is prohibited except in designated smoking areas (which are listed below). Please note that our children’s area, Planet Snoopy, is smoke-free. Thank you for your cooperation. 

- Adjacent to the Cinnabon entrance on International Street. 
- Covered area to the right of the Front Gate Restrooms. 
- To the left of the White Water Canyon entrance/exit area. 
- Across from the Ricochet entrance
- Next to Speed Pitch game near the entrance to Safari Village. 
- Back side of the Safari Village Restroom. 
- Between the Flight of Fear entrance and the Intimidator 305 tunnel. 
- Left side of the Outer Hanks patio.
- Right side of Candy Apple Grove restroom
- Outside patio at Victoria's Pizza. 
- To the left of Apple Ida’s. 
- Small seating area on the winding path down into the hill into the Soak City entrance plaza. 
- Left patio at Sharky’s Eats restaurant in Soak City. 
- Behind Soak City Splash House. 
- Between the Bathhouse and Surfer Joe’s in Soak City. 
- Between Arbor Restroom and Xtreme SkyFlyer 
- Front side of the Tower Restroom.

Are there places in the park to store my belongings?

Lockers are available for rent on a first-come, first-served basis near the Front Gate.  Additional lockers are available for rent at Safari Village Restroom, Old Virginia Restroom, and in Soak City.  Lockers in Soak City are only available Memorial Day weekend to Labor Day.

What does my admission ticket include?

Your admission to Kings Dominion includes all rides, live shows and attractions, and the Soak City waterpark. Your admission ticket does not include three paid attractions (Grand Prix Raceway, SkyFlyer and Dinosaurs Alive!) or events which require a separate admission.

What is Dinosaurs Alive!?

Dinosaurs Alive! at Kings Dominion features 43 life-sized, moving dinosaurs in a spectacular 6-acre forest setting.  Dinosaurs Alive is not included with park admission. A separate admission is required or is free with a Pre-K Pass or a Gold or Platinum Season Pass.

How much is parking?

Parking is $15 per vehicle for regular parking and $20 for preferred. A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis. 

Is there a family care center available at the park?

Looking to cool off in some AC with the little ones? The Planet Snoopy Family Care Center has it all. The newly expanded 1,100 square foot facility is located next to the restroom in Planet Snoopy and also features a room for parents to feed their children and a microwave to warm up your child’s bottle.

What is the policy on drones?

All drones (Unmanned Aerial Systems) are prohibited at (in) Cedar Fair parks, including Kings Dominion, and any unauthorized drone(s) observed over Kings Dominion will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.