Frequently Asked Questions
Have some questions about all the fun you can have at Kings Dominion? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
Where can I find the best deal on tickets?
The best deals on tickets are available online through our website. You will save big off the regular front gate price when you buy your tickets in advance online.
Do you offer a non-rider admission ticket?
Kings Dominion does not offer a non-rider discount. Kings Dominion has a one-price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park with fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants, a waterpark that is included with park admission and much more.
Do you offer a Military discount?
Active and retired military can purchase discounted single day general admission tickets. Up to 6 tickets can be purchased at the gate with a valid military ID. Kings Dominion also shows tribute to the Armed Forces during our Memorial Weekend Salute: Honoring Our Heroes and Star Spangled Celebration events. On days of these events admission is FREE for active and retired military, with valid ID.
How do I book a group visit to the park?
What is your refund policy on daily tickets and season passes?
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website and retail outlets. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
Do you offer a discount for senior citizens?
Kings Dominion offers a discount for seniors (age 62 and older) and juniors (less than 48 inches) on general admission tickets. Guests 2 years old and under do not require an admission ticket.
What age are children required to have an admission ticket?
Guests ages 3 and up are required to have a ticket to Kings Dominion.
What should I do if I have an issue printing my tickets online?
No need to panic. You can have your tickets printed for you at Admission Services. You will need the credit card you used to purchase the e-ticket and your confirmation number. Depending on the size of your group, a service charge may be assessed to have your tickets printed at the park.
What happens if I lose or forget to bring my season pass?
If you forget to bring your season pass, please proceed to the Admission Services window located at the Front Gate. A nominal processing fee will be assessed if you lose your season pass.
Can I upgrade my daily ticket to a Season Pass?
Guests can receive full credit on their admission towards the purchase of a season pass. Stop by any ticket window at the Front Gate for details during your visit. Upgrading your admission towards a season pass must be done during the day of your visit.
***Upgrade can only be applied to purchase a Season Pass in the same year that the ticket is valid. In other words, a 2020 Single Day Ticket is valid for upgrade to a 2020 Season Pass***
What if it rains during my visit?
Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a show, meal or shopping until such weather passes. Sorry, no rainchecks or refunds once you have entered the park.
May I bring my own food and drinks to the park?
For everyone's safety, guests are not permitted to bring coolers, outside food, or other drinks into Kings Dominion. Three shaded picnic areas are available in the guest parking lot. Grills and open fires are not allowed. Individuals who have special diets or need items due to a medical condition are asked to visit Guest Services located at the Front Gate for accommodation.
How do I re-enter if I have to leave the park?
Hand stamps are available at designated exit turnstiles when leaving the park. To re-enter the parking lot, display your parking ticket on your dashboard. There are no re-entries after 7:00pm during Halloween Haunt.
What is a Dining Plan?
Kings Dominion offers two fantastic dining plan options for your visit to the park!
With the All Day Dining Plan, you'll never go hungry, but you'll save a bundle. Enjoy an entree and a side every time you choose to stop in at one of the participating restaurants inside the park. Best of all, there's only a 90-minute wait time between meals. Stay fueled for fun with the All Day Dining Plan.
If you choose the Single Meal Deal, you can enjoy a meal with your family at the time and place that YOU decide. With participating locations throughout the park offering great meal options, the possibilities are endless! Each meal comes with your choice of Coca-Cola fountain drink or 20 oz. Dasani bottled water.
Look for the All Day Dining Plan and Single Meal Deal icons at all participating locations.
Does Kings Dominion have ATMs?
There are several ATMs located throughout the park for your convenience, including near the main entrance.
What information do you have for Guests with Disabilities?
Stop by Guest Services to pick up our Guest Assistance Guide, which outlines the rules and requirements for Guests with Disabilities.
Are wheelchairs available for rent?
Wheelchair rental is available at "Upgrade Your Day" near the Main Entrance. A limited supply of motorized wheelchairs are available for rent.
Do you allow pets at Kings Dominion
Only service animals are permitted in the park. Your pet may be left at the Kings Dominion Pet Care Center located outside the Front Gate during park operating hours. A $5 fee is required. For any questions about leaving your animal at the kennel for the day, please contact 804-876-5260.
What is the policy on alcoholic beverages in the park?
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Dominion. Valid State-issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be consumed within designated areas.
What forms of payment does Kings Dominion accept?
Kings Dominion accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.
Is smoking permitted in the park?
For the comfort of all guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in the designated smoking area just outside the Main Gate. Please refer to the mobile app for the specific location. Smoking is not permitted inside Kings Dominion. Thank you for your cooperation.
Are there places in the park to store my belongings?
Lockers are available for rent on a first-come, first-served basis near the Front Gate. Additional lockers are available for rent in Soak City. Lockers in Soak City are only available Memorial Day weekend to Labor Day.
To provide increased ride capacity and shorten wait times, hats, bags, purses, and all other loose articles may not be taken into the queue lines at Twisted Timbers, Intimidator 305, and Flight of Fear. Unsecured articles must be left with a non-rider or placed in a locker located near each of these rides.
What does my admission ticket include?
Your admission to Kings Dominion includes all rides, live shows and attractions, and the Soak City waterpark. Your admission ticket does not include two paid attractions (Grand Prix Raceway, SkyFlyer) or events that require separate admission.
How much is parking?
Parking is $20 per vehicle for regular parking at the Front Gate ($17 online) and $25 for preferred ($20 online). A limited number of disability parking spaces are available near the Front Gate on a first-come, first-served basis.
Is there a family care center available at the park?
Looking to cool off in some AC with the little ones? The Planet Snoopy Family Care Center has it all. The newly expanded 1,100 square foot facility is located next to the restroom in Planet Snoopy and also features a room for parents to feed their children and a microwave to warm up your child’s bottle.
What is the policy on drones?
All drones (Unmanned Aerial Systems) are prohibited at (in) Cedar Fair parks, including Kings Dominion, and any unauthorized drone(s) observed over Kings Dominion will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.
What security procedures are implemented at Kings Dominion?
The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at all entrance gates. As part of the process:
- Guests arriving at the park will go through metal detection every public operating day.
- All bags, purses, backpacks, waist packs, etc. will be examined prior to entering.
- Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.
- Please see our separate FAQ on outside food and beverages.
We use a variety of methods in securing our parks including uniformed and plain clothes officers, and video surveillance monitoring.
Kings Dominion does not tolerate guests who fight and/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.
What procedures do you have in place to minimize the spread of illness amongst your guests?
We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
- Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests
- Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties
- Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day
- Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported
- Quick response to spills, trash, and other situations
- Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans
- Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines
- Guest and associate first aid locations to assist with minor health issues.
We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.