Frequently Asked Questions

Frequently Asked Questions

 

A quick guide to the most common questions

The best deals on tickets are available online through our website. You will save big off the regular front gate price when you buy your tickets in advance online.

Kings Dominion does not offer a non-rider discount. Kings Dominion has a one-price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park wtih fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants, a waterpark that is included with park admission and much more.
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website and retail outlets. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
Kings Dominion offers a discount for seniors (age 62 and older) and juniors (less than 48 inches) on both general admission tickets and season passes. Guests under the age of 3 do not require an admission ticket.
Guests under the age of 3 do not require an admission ticket to Kings Dominion.
No need to panic. You can have your tickets printed for you at Guest Services. You will need the credit card you used to purchase the e-ticket and your confirmation number. There is a $5 to have your tickets printed at the park.
If you forget to bring your season pass, please proceed to the Guest Services window located at the Front Gate. A nominal processing fee will be assessed if you lose your season pass.

Guests can receive full credit on their admission towards the purchase of a season pass. Stop by any ticket window at the Front Gate for details during your visit. Upgrading your admission towards a season pass must be done during the day of your visit.

Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a show, meal or shopping until such weather passes. Sorry, no rainchecks or refunds once you have entered the park.

For everyone's safety, guests are not permitted to bring coolers, outside food, or other drinks into Kings Dominion. Three shaded picnic areas are available in the guest parking lot. Grills and open fires are not allowed.
 

Hand stamps are available at designated exit turnstiles when leaving the park.  To re-enter the parking lot, display your parking ticket on your dashboard.  There are no re-entries after 7:00pm during Halloween Haunt.

There are several ATMs located throughout the park for your convenience, including near the main entrance

Stop by Guest Services to pick up our Rider Safety Guide, which outlines the rules and requirements for Guests with Disabilities.
 

Wheelchair rental is available at the Stroller/Wheelchair Rental Center near the Main Entrance. A limited supply of motorized wheelchairs are available for rent.
 

Only guide dogs and service animals are permitted in the park.
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Dominion. Valid State issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages are not permitted while in line for any ride.
Kings Dominion accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.
For the comfort of our guests, smoking is prohibited except in designated smoking areas (which are listed below). Please note that our children’s area, Planet Snoopy, is smoke-free. Thank you for your cooperation.

- Adjacent to the Cinnabon entrance on International Street.
- Covered area to the right of the Front Gate Restrooms.
- Lower level patio at the Tower of Pizza restaurant.
- To the left of the White Water Canyon entrance/exit area.
- Between the Ricochet and Hurler roller coasters.
- Next to Speed Pitch game near the entrance to The Congo.
- Back side of the Congo Restroom.
- In front of the Mt. Kilimanjaro waterfall near the entrance to the Flight of Fear compound.
- Left side of the Outer Hanks patio.
- Right side of the Shockwave Restroom.
- Outside patio at Victoria's Pizza.
- To the right of the WaterWorks entrance sign.
- Small seating area on the winding path down into the hill into the WaterWorks entrance plaza.
- Left patio at Sharky’s restaurant in WaterWorks.
- Back side of the Arbor Restroom.
- Front side of the Tower Restroom.

Lockers are available for rent on a first-come, first-served basis near the Front Gate.  Additional lockers are available for rent in WaterWorks.
Your admission to Kings Dominion includes all rides, live shows and attractions, and the WaterWorks waterpark. Your admission ticket does not include three paid attractions (Thunder Raceway, Xtreme Flyer and Dinosaurs Alive!) or events which require a separate admission.
Dinosaurs Alive! at Kings Dominion is new for 2012 and features 36 life-sized, moving dinosaurs in a spectacular 6-acre forest setting.  Dinosaurs Alive is not included with park admission or a season pass. A separate admission ticket of just $5.00 is required for this attraction. Tickets to see and experience the world's largest animatronic dinosaur park are available to purchase in advance online through our website, or at the park.